Last updated: April 25, 2026

Refund Policy

Your confidence matters to us. If an ITAfx Education program does not meet your expectations, we provide a simple and transparent refund process. Please review this policy before purchasing.

1. 14-Day Satisfaction Guarantee

Every program purchase is covered by a 14-day satisfaction guarantee. If you are dissatisfied for any reason, request a complete refund within 14 calendar days of the original purchase date.

2. Refund Procedure

To initiate a refund:

• Email support@itafxeducation.com with the subject "Refund Request"
• Include your full name, purchase email address, and Order ID
• Optionally describe why you are requesting the refund (helps us improve)

We acknowledge requests within 2 business days and complete the refund within 5 to 10 business days. Funds are returned to the original payment method.

3. Conditions

• The request must arrive within 14 calendar days of purchase
• One refund per customer per program
• Refunds are issued to the original payment method exclusively
• Programme access and related materials are revoked upon refund
• Discount codes or promotional pricing do not alter the refund amount — you receive the sum you actually paid

4. Non-Refundable Scenarios

• Requests submitted after the 14-day window
• Accounts suspended or terminated for violating our Terms of Use
• Purchases made with fraudulent payment methods

5. Chargebacks

We encourage direct communication before filing a chargeback with your bank or card issuer. We resolve issues quickly. A chargeback filed without prior contact may lead to account suspension and delays.

6. Contact