Last updated: April 25, 2026
Privacy Policy
This Privacy Policy describes how Institutional Trading Academy Ltd, operating as ITAfx Education ("we", "us", "Company"), collects, processes, retains, and safeguards personal data when you interact with our website and services. We are committed to responsible data handling in compliance with applicable privacy legislation.
1. Data Controller
Institutional Trading Academy Ltd (ITAfx)
Rodney Court Building, Ground Floor, Rodney Bay, Gros Islet, Saint Lucia
Company Number: 2025-00535
Email: support@itafxeducation.com
2. Information We Gather
Data you provide voluntarily:
- Name, email, phone number, and country during registration or correspondence
- Payment details (handled by third-party processors — we never store full card numbers)
- Messages submitted through our contact form
- Age verification and consent records
Data gathered automatically:
- IP address and estimated geographic region
- Browser, operating system, and device identifiers
- Browsing patterns, pages visited, and time on site
- Referral origins and campaign tags (UTM parameters)
- Cookies and comparable tracking mechanisms (see Cookie Policy)
3. Purpose of Processing
- Service fulfilment: Account creation, programme access, content delivery
- Communication: Responding to enquiries, sending confirmations, service notifications
- Transaction processing: Payment handling and fraud prevention
- Analytics: Understanding site usage patterns and improving the experience
- Marketing: Promotional messages sent only with prior consent — opt-out available at any time
- Legal obligations: Compliance with applicable laws and regulations
4. Legal Grounds
- Contractual necessity: Processing required to deliver purchased services
- Consent: Where you have given express permission (marketing, cookies)
- Legitimate interest: Analytics, fraud prevention, and product improvement, balanced against your rights
- Legal duty: Where required by applicable regulation
5. Sharing of Data
We do not sell personal data. We may share information with:
- Payment processors: For secure transaction handling
- Analytics providers: For site usage analysis (e.g., Google Analytics, Microsoft Clarity)
- Advertising platforms: For campaign measurement (e.g., Meta Pixel), using anonymised data where feasible
- Support tools: For managing customer enquiries
- Authorities: When legally compelled or to protect our rights
6. Cross-Border Transfers
Your data may be processed in countries outside your own, some of which may offer different levels of protection. We apply suitable safeguards such as standard contractual clauses where required.
7. Retention Periods
- Account and purchase records: duration of your account plus up to 5 years post-closure
- Marketing consent logs: until you revoke consent
- Analytics data: retained in anonymised form
- Contact submissions: up to 2 years
8. Your Rights
Depending on your jurisdiction you may:
- Access: Obtain a copy of data we hold about you
- Rectification: Correct inaccurate or incomplete records
- Erasure: Request deletion, subject to legal retention obligations
- Restriction: Limit processing in certain circumstances
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interest or for marketing
- Withdraw consent: Revoke any previously given consent
To exercise these rights, write to support@itafxeducation.com. We respond within 30 days.
9. Security Measures
We deploy appropriate technical and organisational safeguards — including TLS encryption, access restrictions, and periodic security reviews — to protect personal data against unauthorised access, alteration, or destruction.
10. Minors
Our services are not intended for anyone under 18. We do not knowingly collect data from minors. If such data is identified, contact us and we will promptly delete it.
11. Policy Updates
We may revise this policy periodically. Material changes will be communicated via our website or by email. The date at the top of this page reflects the latest revision.
12. Contact
Institutional Trading Academy Ltd (ITAfx)
Email: support@itafxeducation.com
Rodney Court Building, Ground Floor, Rodney Bay, Gros Islet, Saint Lucia